"I bought the AppSumo tool... I haven't received the product."
Fujii: Takashi. I will answer.Items purchased on AppSumo must be redeemed.When you use AppSumo for the first time, you may be confused.
All right. In this article, we'll explain how to activate your AppSumo purchases.
After reading this article, you can easily redeem the tools and software you purchased on AppSumo.
Redeem (activate) purchases made on AppSumo
Now, let's take a look at how to redeem AppSumo products.
To get started, log in, click on your profile icon in the top right corner, and select "Products" from the drop-down menu.
Please see the image below▼
On a computer, you can go to the product history from the top menu as shown in the image above.
The same goes for smartphones. Go to the menu.
This will show you the products you purchased.
If you don't know the steps up to this point,Product list page (account) You can go directly to the product history.
When you see the product history, select the "Select" tab on the far right.
There are multiple options out there. Press Redemption information.
You will be taken to a page to redeem the product.
It's displayed in English. First of all, check the "Activation Instructions" when it appears.
This area provides instructions on how to redeem your products.
The redemption procedure changes for each item. So, be sure to check out this redemption method.
The redemption method is written in English,Page translation features such as Google ChromeYou can easily understand the content.
If you don't know how to redeem it, please write it in the comments below this article.
Please be careful not to include the URL when asking questions in the comments.
Then press the button inside this redemption page.
This will take you from AppSumo to the registration page on the product's official website. Now all you have to do is follow the steps to redeem it.
Notes on AppSumo
AppSumo is a great site. There is no doubt about this. It is a super good value site that I myself have used more than 200 times.
However, there are a few things to keep in mind when it comes to redeeming products.
This precaution,AppSumo beginners should read carefully.This is a point that is surprisingly easy to forget. If you forget, you will be in pain later.
1. Check the expiration date
The first product purchased on AppSumo has an expiration date that can be redeemed.
Failure to redeem within the deadline may result in the redemption code being invalid and the item may not be available.
Therefore, we recommend that you redeem it immediately after purchase.
2. Confirm the redemption process
The redemption process may vary for each item.
Make sure to check the instructions inside the AppSumo redemption page.
You can read the instructions in Japanese by translating the page.
3. Access to Support
If you encounter any issues with redemption, it's important to contact AppSumo's customer support or the product provider's support.
AppSumo support is "support@appsumo.com". Be sure to write and send an email explaining the situation in English.
The text of the email above is a confirmation email saying, "Has it been redeemed safely?"
If you fail to redeem instead of confirm, please refer to the following sentence.
Subject: Issue with Redemption for Product [Product Name]
Hello AppSumo Support,
I recently purchased the product [Product Name] from AppSumo. However, after checking my account, it appears that the redemption has failed.
Here are the details of my purchase:
- Product Name: [Product Name]
- Purchase Date:
- AppSumo Account Email: [AppSumo Email Address]
- Redemption Code: [if redemption code]
Could you please assist me with resolving this issue?
Thank you for your help.
Best regards,
[Your Name]
The support team will be available to review the redemption instructions and help resolve any issues.
4. Have a long-term perspective
Why AppSumo products are cheaper? It's also to help developers.
Basically, the products lined up on AppSumo are still minor tools. It's rare (although sometimes) to have a well-known tool on AppSumo that is recommended by marketers around the world.
Developers sell their tools on AppSumo to raise funds. We are trying to develop further based on that fund.
Therefore, when AppSumo appears, there are bugs or immature functions.
However,It should gradually improve and improve. Let's wish for development.
By the way, there are many products sold on AppSumo in the past that have achieved growth.
- Zapier
- Krisp
- InVideo
- Taskade
- Browse AI
- ShortPixel
- Brizy
- Intercom
etc.
Rather than buying a lottery ticket with a low winning rate,It's a big hit.If you buy it cheaply on AppSumo, the tool can grow tremendously in the future.
This is not a precaution about redeeming AppSumo, but we hope you will find it helpful when purchasing.
Summary: About Redeeming AppSumo
In this article, we explained how to redeem your AppSumo purchases. It's easy once you get used to it, but at first you don't know the procedure, saying, "Eh, what is redeeming?"
If you read this article and still don't know how to redeem it, feel free to write your question in the comments below this article.
By the way, if you know how to redeem it, but the redemption is failing because you made a mistake in the way, we recommend that you contact AppSumo support directly.
Every week, AppSumo has new tools and software for sale. Check it out now so you don't miss out.
Check AppSumo products▼
Subject: Confirmation of Redemption for Product [Product Name]
Hello AppSumo Support,
I recently purchased the product [product name] from AppSumo and would like to confirm whether the redemption has been successfully completed. Here are the details of my purchase:
Product Name: [Product Name]
Purchase Date:
AppSumo Account Email: [AppSumo Email Address]
Redemption Code: [if redemption code]
Could you please check and confirm if the product has been redeemed? If there are any issues or additional steps required, kindly let me know.
Thank you for your assistance.
Best regards,
[Your Name]